Frequently Asked Questions

What is the Herald Hero Challenge?

The Herald Hero Challenge is an initiative by the Herald encouraging you to make the most of life and enjoy the outdoors while raising money for a great cause. You can choose to take part in one or more sporting events sponsored by the Herald, and raise funds for your favourite charity by getting family, friends and colleagues to sponsor your performance. Together, you and your friends can make a huge difference to those in need.

How do I become a Herald Hero?

To become a Herald Hero, first you need to set up your Herald Hero profile page click here. Once you’ve set your page up and you’ve started fundraising you’ll need to register for each event. If you don’t, you won’t be able to participate.

How do I register for my chosen events?

Each event has its own registration process. All you need to do is visit your chosen event’s website and follow the prompts to sign up.

What happens if I don't register at the events' website?

If you don’t register at the event’s website then you will not be eligible to participate in the event.

What does it cost to become a Herald Hero?

You’ll need to register and pay an entry fee (to cover running costs) for your chosen event. Entry fees range from between $30 to $95 depending on the event you choose.

Who can I fundraise for?

You can raise funds for any of the 300-plus charities already partnered with Everyday Hero, which administers the Herald Heroes program. If you want to nominate a charity that is not yet registered as a partner, let us know and we’ll contact them . We’ll let you know when the partner is on board.

Can I choose more than one charity to support?

Not at this stage as it complicates administration and would eat into the very high proportion of donated funds that go direct to the partner charities’ coffers.

What events can I enter?

As a Herald Hero you can take part in the Cole Classic swim, the Sydney Half Marathon run and the City2Surf fun run.

Can I enter more than one event?

Yes, you certainly can. We encourage you to get more out of 2009 by challenging yourself to a number of events.

Where can I find out more information about each event?

You can out about each event at their respective websites

www.coleclassic.com.au
www.smh.com.au/halfmarathon
www.city2surf.com.au

Are there other events I can take part in?

Only the Cole Classic, Sydney Half Marathon and the City2Surf are part of the Herald Hero Challenge. But if you are a keen cyclist we would also encourage you to join the Gong Ride and the Spring Cycle, which independently support of MS.

What does this service cost charities?

Everyday Hero manages the online fundraising system and servicing for Herald Heroes.  Everyday Hero charges a small administration fee – 6.5% of the gross donation made to your charity (plus GST). It also deducts a credit card processing fee of 1.1% of the gross donation plus 30 cents per transaction.
All charities involved in Herald Heroes have agreed to this price structure as it saves them the substantial cost of processing donation receipts and of handling money themselves.

How much of the money I raise goes to the charity?

Fee	Credit/Debit Card
Total Donation	$25.00
Administration fee of 6.5%	$1.625
GST @ 10%	$0.163
Credit card processing fee 1.1%	$0.275
Credit card fee per transaction	$0.30
Total fees	$2.36
Donation to charity	$22.64

How can I be sure all donations go to my charity?

All charities are entitled to reconcile all deposits with reports detailing all donations made. Charities can access this information through a password-protected account to manage reports and file downloads.
All money is initially deposited into Everyday Hero’s agency account which is fully audited by Carthills Chartered Accountants.

Will donors get a tax-deductible receipt?

If the charity your supporter nominates has deductible gift recipient status the supporter will be emailed a compliant tax-deductible receipt issued by Everyday Hero as an agent of the chosen charity. This will be sent to the email address entered when the donation was made.
If the charity does not have deductible gift recipient status, a payment advice will be sent to the supporter’s nominated email address. That advice will be clearly marked as not tax deductible.